Front Office Program – 10910
Training or Internship
Cincinnati, OH
Posted 2 weeks ago
Program Start: June-August 2024
Hours: 32-40 hours/week
Compensation: $18-20.00 per hour
Number of Positions Offered: 1
Housing: 30-day temporary stay with meals
Host Company Description:
This 4-star hotel features modern rooms and amenities inside a historic building in downtown Cincinnati. Guests are welcome to experience many local attractions, including the Cincinnati Zoo, Paul Brown Stadium, as well as local shops and restaurants. The hotel also accommodates large events and weddings in their elegant events hall.
Position Description:
- Learn how to provide exceptional customer service by warmly greeting guests, addressing their needs, and ensuring a memorable stay.
- Assist with check-in and check-out procedures.
- Handle guest inquiries, reqeusts, and concerns promptly and professionally.
- Learn and utilize hotel management systems for guest registration, room assignments, and billing, ensuring accuracy and guest privacy.
- Collaborate with other departments, such as housekeeping and concierge.
Applicant Qualifications:
- To apply for the Internship program, applicants must be hospitality management undergraduate/graduate students OR a be recent graduates who begin program within 12 months of the graduation date
- To apply for the Trainee program, applicants must hold hospitality management degrees and have least 1 year of professional work experience related to the degree, OR be career professionals of 5 or more years of professional experience in this field
- Applicants must speak ADVANCED ENGLISH, have a positive attitude and the ability to communicate with clients and hotel associates
How to Apply:
- Submit a professional resume with a professional photograph
- Indicate availability dates (start and end dates)
- Indicate this offer number and title
Job Features
Job Category | Hospitality and Tourism |